Meet Josh - Your Customer Success Manager
I manage the Customer Success Team, we work with you to maintain and develop the websites you have with us. I'm responsible for planning in the work for the team, act as an escalation point to help solve problems as well as monitoring and improving our processes. I get the opportunity to work with most parts of the Prodo business in my role and enjoy getting to know and work alongside our clients.
Outside of work, I'm a keen baker and general crafter, my home either smells of cake or is covered in wool, string and hot glue. I enjoy keeping active by going to the gym and going on hikes or bike rides.
Something most people don't know about you...
I have an unhealthy obsession with Kylie Minogue, I've seen her live 5 times and my streaming playlist is mostly made up of her albums.